frequently asked questions

Q: Which markets do you serve?
A: We ship nationwide, to Canada and the Caribbean and Mexico.  We also export to Europe, Asia and the Middle-East.

Q: Do you ship less than a truck-load?
A: Yes. We make free local deliveries and use common carriers for LTLs lots.

Q: When shipping to foreign countries, what is the MOQ (minimum order quantity)?
A: MOQ is a 20’ container, usually in 40’.

Q: Do you mix products, species and sizes on the same load?
A: Yes, we are pleased to accommodate our clients needs.

Q: Do you sell to the public?
A: No; It would not be fair to compete against our clients.

Q: Do you accept credit cards payments?
A: Yes. Just contact our Sales Team for required procedures.

Q: Are your products of legal origin?
A: Definitely, yes! Buying and selling legally obtained and sustainable wood products has been a conscious decision from our Management since the Beacon was established. To protect the environment is at the basis of our activities.

Q: Are your products FSC Certified?
A: Although we offer some FSC Certified products, we also make available non-certified products to our customers, due to their lower cost. It’s just a market reality.

Q: What is the best coating for decking? How long will it last?
A: There are many good products available in the market and it is hard to decide on the best for each species. Most will last for about one year (depending upon the actual deck location, if under direct sun-light or not) before requiring maintenance.